Privacy policy
Kodiak Software Co. · Updated October 24, 2026
Kodiak Software Co. ("Kodiak", "we") runs an AI front desk that guided-outdoors businesses (lodges, outfitters, guides, air taxis and charters, our "operators") use to answer calls, texts, email, website and social messages and to take bookings. This policy covers the operators who use Kodiak and the people who contact them through it.
What we collect
- From people who contact an operator: your name, phone number, email, the messages you send, trip and party details you give, and payment status (card details are handled by Stripe, never by us).
- From operators: business and contact details, the trip information they load, and how they use the dashboard.
- Automatically: basic logs (time, page, device) to keep the service secure and working.
How we use it
Only to run the front desk for the operator you contacted: answering your questions, following up, sending payment links, booking confirmations and trip reminders, and showing the operator their customers and reports.
Text messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties. Phone numbers are only shared with the service providers that deliver messages (such as Twilio) for that purpose.
You can stop texts at any time by replying STOP. Reply HELP for help.
Who we share it with
The operator you contacted, and the providers we use to run the service: Twilio (calls and texts), Anthropic (the AI that drafts replies), Stripe (payments), Resend (email), Cloudflare (hosting) and Meta (if you message on Facebook or Instagram). We don't sell personal information.
How long we keep it
For as long as the operator uses Kodiak, or until you or the operator asks us to delete it. Backups are kept for up to 30 days.
Your choices
To see, correct or delete your information, contact the operator you dealt with, or us at hello@kodiaksoftware.co or (907) 306-4047.